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General

Active Communications Corporation provides several ways to make payments. We have the ability to debit credit cards, invoice direct to your home, and/or allow walk in payments. Arrangements can be made for any of the methods by contacting the business office, Monday through Friday, 9:30 am - 6:30 pm at 877-477-8875 or by e-mailing billing@activecom.net.

Late Payments

Activecom.net reserves the right to suspend or terminate your activecom.net membership without notice (1) upon return of a payment check, (2) rejection of any credit/debit card charges or if your card issuer (or its agent or affiliate) seeks return of payments previously made to activecom.net when activecom.net believes you are liable for the charge (for items (1) and (2) a $20 returned check/charge fee will be imposed). Such rights are in addition to and not in lieu of any other legal rights or remedies available to activecom.net. You agree to pay a late charge on all amounts due but not timely paid and which remain unpaid for thirty (30) days after being billed. The late charge will equal to 5 percent (5%) or $5 {which ever is greater} of the past due amount per month until paid or, if such rate is in excess of the allowable rate, the maximum rate allowed by law. Activecom.net reserves the right to refer your account to a third party for collection in the event of ongoing default. You agree to pay reasonable collection expenses, including attorney fees and collection agency expenses.


Questions about this policy should be sent via e-mail to billing@activecom.net

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